Privacy Policy

Hampden Technology ("we," "us," or "our") is an AI automation consulting company based in the United States. We build custom automation workflows for small and mid-size businesses. You can reach us at hampdentechnology@gmail.com.

We collect information in the following ways:

• Contact form submissions: When you fill out our discovery call form, we collect your name, business name, email address, phone number (optional), business type, and a description of your workflows or pain points.
• Email correspondence: Any information you share with us directly via email.
• Cookies and analytics: We may use standard web analytics tools (such as Google Analytics) to understand how visitors use our site. These tools collect anonymized data such as pages visited, browser type, and general location. No personally identifiable information is captured through analytics alone.

We use the information you provide solely to:

• Respond to your inquiry and schedule a discovery call
• Provide the automation services you have engaged us for
• Send project-related communications, updates, and invoices
• Improve the quality of our services and our website

We do not sell, rent, or share your personal information with third parties for marketing purposes under any circumstances.

Information submitted through our contact form is received via email and stored in our secure business email account. We follow industry-standard practices to protect your data, including encrypted connections (HTTPS) and access controls limited to authorized personnel.

No method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

In the course of delivering our services, we may use trusted third-party platforms (such as Zapier, Make, OpenAI APIs, or similar automation tools) to build and operate your automation workflows. Any data processed through these platforms is governed by their respective privacy policies. We will inform you of any relevant third-party services before your project begins and can execute a data processing agreement (DPA) upon request.

We retain your information for as long as necessary to fulfill the purposes described in this policy or as required by applicable law. If you would like us to delete your information, please contact us at hampdentechnology@gmail.com and we will process your request within 30 days.

You have the right to:

• Request a copy of the personal data we hold about you
• Request correction of any inaccurate information
• Request deletion of your personal data
• Opt out of any future communications from us at any time

To exercise any of these rights, email us at hampdentechnology@gmail.com.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

If you have any questions about this Privacy Policy or how we handle your data, please contact us at: